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Choosing a plan

Your first 3 meals: what to expect from a trial

In short

A trial is three meals on the plan of your choice, at that plan's own per-meal price, paid once on a Razorpay link. Between the form and the third bowl: a priced week on WhatsApp within 24 hours, a heads-up about 3 hours before each window, and the right to change a meal until 2 hours before it.

A nasi goreng bowl from Chef Kenzo's kitchen

The first week of any food you have not eaten before is a test, and it should be priced like one. A trial with us is three meals on the plan of your choice, at that plan's own per-meal price, GST and delivery included, paid once; there is no trial rate and no catch, because the point of three meals is to find out whether the food is for you before a week of it. Here is what happens between the form and the third bowl.

Day 0: the form

Setting up a plan asks for very little: the plan, how you eat, lunch or dinner, where you are, your name and your WhatsApp number. The address is checked on the spot, because the rule is a distance, within 8 km km of the nearer of our two kitchens, and it is better to know in ten seconds than in a reply. Set up my plan shows the week and its price before it asks for your number; the trial can be the first three of that week.

Within a day: the priced week

A priced week comes back on WhatsApp within 24 hours. It is built from the kitchen's chef-approved rotations, matched to your answers, and a person checks it before it goes out. It names the dishes, the windows and the price. Say what you would change, and it changes: a dish you dislike, a window that suits the office better, a base you would rather have under the gravy.

Paying

When the week is right, a Razorpay link follows on WhatsApp. UPI or card, once, up front. Three meals on Everyday are ₹1,050; on High Protein, ₹1,350; on Low GI, ₹1,425; on Salad, ₹1,500. A GST invoice is in your portal for every payment, and nothing is set up to charge you again.

Starting

A plan can start as soon as four hours after your quote, and usually starts the next day. You pick the window for each meal, starting any time from 12 noon to 9:30 PM, and the address for each; lunch at the office and dinner at home is fine on a trial too.

The day of the first meal

About 3 hours before your window, a WhatsApp message names the dish and the hour. You don't need to reply. The kitchen cooks the meal in the hours before the window, our rider is booked for it, and the bowl arrives in the hour you chose. What's in it: a base of about 100 g, a protein of about 150 g, sides and a dip, with the calories and protein printed on the label. The How it works page draws the whole day as a timeline.

Changing your mind

Plans meet real weeks, and a trial is no different. Until 2 hours before a window you can change the dish, the time or the address, in your portal or on WhatsApp; a new time is at least 3 hours away. Skip a meal until 2 hours before its window and it moves later. A paid plan has no cancellation and no refund, not even a day before your first meal, so if a week goes sideways, skip the meals or pause the plan and they wait for you.

After the third bowl

Nothing renews on its own. When the three meals are done, the plan ends, and you decide whether there is another one and how long: 7, 14, 30 or 60 meals, lunch, dinner or both. If you continue, the relationship manager who sent your first week sends the next, with the windows kept and any dish you want changed. If three meals told you the food is not for you, that is what they were for, and nobody will chase you.

To start, set up your plan with three meals, and the first can follow the day after your menu is final.

The questions this raises.

How soon can I start?

Once your menu is final, meals start the next day. Something urgent? Message us on WhatsApp and we'll try to get a meal to you ASAP.

How much does it cost?

Our plans start at ₹350 per meal and go up depending on your requirement.

  • 5% GST and delivery included
  • The same price list for everyone
  • A 3-meal trial costs the same per meal as the plan

Your exact price is on the page when you set up your plan.

How will I know my meal is coming?

On WhatsApp.

  • About 3 hours before: a message with the dish and your window
  • No need to reply
  • Until 2 hours before: change the dish, the time or the address, or skip it
Can I skip or cancel a meal?

Yes, until 2 hours before its window, and the meal moves later in your plan. Inside that, the kitchen is already cooking it, so it counts.

Can I cancel my plan or get a refund?

No. Once a plan is paid there's no cancellation and no refund.

Nothing goes to waste, though: skip a meal up to 2 hours before, or pause the plan, and your meals wait for you.

Next

Pick a plan, set up your week.

Pick a plan and your meals. The price is on the page.

Sources

  1. The facts the pipeline enforces (lib/site-facts-core.ts): the reply promise, the heads-up, the lockouts, the refund rule.
  2. The FAQ hub (entries 12, 28, 32, 39, 41), rendered live.

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