How to choose a meal plan in Gurugram

A meal plan is a week of food you have decided not to think about. That is the whole point of it, and it is also the risk: once you have paid, you find out what you bought one bowl at a time. The eight questions below are the ones we would want answered before paying anyone, including us. Each comes with our answer, in the words the pipeline enforces, and a way to check it that does not depend on taking our word.

1. Is the kitchen licensed, and can I see the number?

Every kitchen that sells food in India needs an FSSAI licence, and the number is public. A service that will not show you one, or shows you a registration that belongs to somebody else, has answered the question already.

Our answer. Two kitchens, Sushant Lok and Sector 66, each with its own licence. Both numbers are on the About page with the kitchen's address and hours, and in the footer of every page on this site.

How to check. Type the number into the FSSAI's own register at foscos.fssai.gov.in. The entry names the licensee and the premises; it should match the company and the address you were given.

2. What is in each meal, and how much?

"Healthy" is not a quantity. The questions that are: how much protein, how many calories, how big the portion, and whether those numbers are printed or guessed.

Our answer. A bowl is a base, a protein, sides and a dip, weighed: the base is about 100 g, the protein about 150 g. Every dish on every plan lists its calories, protein, carbs, fat and fibre, calculated from the recipe and the weighed portions of each component. The served dish can vary a little from the figure; the figure is not rounded up to look better.

How to check. Open any plan page, High Protein say, and read the week it shows: seven real dishes with their numbers, drawn from the same menu the kitchen cooks from. Then open Set up my plan, pick the dishes yourself, and watch the week's averages move as you do.

3. When does it arrive, and who chooses the time?

A delivery that lands when the route happens to pass you is a different product from one that lands when you asked. Ask whether the time is yours or theirs, how wide the window is, and whether anyone tells you it is coming.

Our answer. A one-hour window you choose, starting any time from 12 noon to 9:30 PM, every day of the week. A WhatsApp message about 3 hours before the window names the dish and the hour; you don't need to reply. Each meal has its own address and its own window, so lunch can go to the office and dinner home.

How to check. The How it works page draws the day as a timeline, from the heads-up to the door. If a service cannot draw its day, ask why.

4. What can I change, and until when?

Plans meet real weeks. The questions are which changes are allowed (the dish, the time, the address, a day off, a longer break), whether you can make them yourself or only by asking, and the cut-off.

Our answer. Swap a dish for another from your plan's menu, change the time or the address, skip a meal, or pause the plan, in your portal or on WhatsApp. A dish, a time or an address changes until 2 hours before the window, and a new time is at least 3 hours away, inside the day's windows. A pause needs 12 hours' notice and can run up to 30 days.

How to check. Ask for the rule in hours, not in reassurance. "Flexible" is not a number.

5. What happens to a meal I don't take?

The honest services tell you where a skipped meal goes. The others let you find out.

Our answer. Skip or cancel a meal until 2 hours before its window and it moves later in your plan: you paid for a number of meals and you take them day by day. Inside that cut-off the kitchen is already cooking it, so it counts as taken. A paid plan has no cancellation and no refund, not even a day before it starts; what keeps your money safe is that a meal you skip, or a week you pause, waits for you.

How to check. Ask what happens to the meals of a week you spend away. The answer should be "they wait for you," with the notice it takes to make them wait.

6. Does it renew on its own?

A subscription that charges you again unless you stop it is a different thing from a plan you buy once. Ask which one you are signing, and what the reminder looks like.

Our answer. Nothing renews on its own. You pay for a plan once, up front, on a Razorpay link, by UPI or card. We remind you before it ends; if you want another, you ask for one.

How to check. Look for the word "auto" anywhere in the terms, and for a saved card you did not ask to save.

7. What does the price include?

A per-meal price can hide a delivery charge, a platform fee, tax, or a surcharge for the window you wanted. Ask for the number you will actually pay, and for what would ever be added to it.

Our answer. The price on every plan page is per meal with GST and delivery included: today that is ₹350 a meal on Everyday, ₹450 a meal on High Protein, ₹475 a meal on Low GI and ₹500 a meal on Salad. The price for 3, 7, 14, 30 or 60 meals is on each plan's page, and a 3-meal trial costs the same per meal as the plan it belongs to. The one thing that can be added: if you want one multi-bowl drop split into two deliveries, that is ₹100.

How to check. On Set up my plan the price for the week you picked is shown before you give us a number. If a service will not quote until it has your phone, ask yourself why.

8. Who do I talk to?

When a meal has to move, you want a person who can move it, not a ticket. Ask who answers, on what channel, and how fast.

Our answer. A relationship manager on WhatsApp handles every change to a plan. A priced week comes back on WhatsApp within 24 hours of setting up your plan, and a person reads every request.

How to check. Send the form. The reply is the test.

Compared with what you do now

Most people choosing a meal plan are not choosing between meal plans. They are choosing between a plan and what they already do: ordering in, a diet-food subscription, or cooking, with or without a cook. The table hedges the other columns on purpose, because they vary; the last column is ours, in the numbers the site runs on.

None of those columns is wrong for everyone. Ordering in wins the night you want exactly one thing. A cook wins when you want your own recipes and have the time to manage the shopping. A plan wins when what you want is the week handled, with the numbers on it, and the right to change your mind until shortly before each meal.

Use the questions on us

Take the eight questions to any service you are considering, and take them to us. Our answers are on the plans, in the FAQ, and in the numbers that render on this page from the same settings the kitchen works to. If you would rather we did the choosing, ask for a personalised plan and a priced week comes back on WhatsApp. If you would rather see every dish first, Set up my plan shows the price before it asks for anything.